Blog · Updated 9 October 2026

An Exabytes Alternative For Singapore And Malaysia

Who This Is For

You host a WordPress site with Exabytes in Singapore or Malaysia, and the gap between the advertised monthly price and what the renewal invoice says has got your attention. This is a straight comparison of the two, with every Exabytes figure taken from exabytes.sg and observed in October 2026.

What Exabytes Is Genuinely Good At

Exabytes is one of the largest regional hosts for a reason. Their own pages claim 26 years and more than 160,000 businesses, and the catalogue reflects it: hosting, email, domains, commerce and security sold by one company with one support desk, in both Singapore and Malaysia. You get a choice of control panel, Plesk or cPanel, which almost nobody else offers on the same plan family. The resource allowances are large and cheap by any standard: WP 17 AI Beginner lists 30 websites and 40 GB of NVMe storage, and the tiers above it list 90 websites and then unlimited.

Support is broad. Their pages list 24/7 cover by live chat, WhatsApp, phone and tickets, a dedicated account manager on the higher tiers, and a 100-day money-back guarantee on every plan except EBiz 17 Mini. Their transfer page says plainly: “We handle the migration. Zero downtime.” If you want a host that will do the move and then answer the phone about it, that is a real offer and we do not match it.

Where It Actually Hurts

Four things, all checkable on exabytes.sg in October 2026.

The advertised price is the three-year price. The same WP 17 AI Beginner plan is S$17.99 a month on a three-year cycle, S$24.99 a month on an annual cycle, and S$71.99 a month if you pay monthly. WP 17 AI Business runs S$24.99, S$34.99 and S$99.99 on the same three cycles. The “Save 75%” badge on the plan card is measured against that monthly rate, so the discount is a commitment discount rather than an introductory one. There is nothing wrong with that, but the figure on the card is not the figure a monthly customer pays, and what the next cycle costs is not published.

The entry plan backs up weekly, not nightly. WP 17 AI Beginner and EBiz 17 Mini list a weekly backup; daily backups start at the tier above. The terms and conditions on the WordPress page then add: “Backups are included in all WP 17 AI hosting plans. Restoration is provided on a best-effort basis, and full data recovery is not guaranteed.” That is a fair thing for a host to write down, and it is also the sentence to read twice before you treat the included backup as your disaster plan.

The two Singapore pages disagree about where the servers are. The support and infrastructure block on the Singapore web hosting page reads “Tier 3 Data Centre (Singapore)”. The same block on the Singapore WordPress hosting page reads “Tier 3 Data Centre (Malaysia)”. If data residency is something you have to answer for, that is worth confirming in writing before you buy.

The free domain has conditions. A lifetime free domain is only on the higher tiers with annual or triennial billing, a one-year free domain only on the tier below that, and standard domain renewal fees apply if the hosting is renewed on a shorter billing cycle. Bundled domains are a real saving, but they are also what keeps you on the long cycle.

Exabytes And Oxyforge Compared

Exabytes figures from exabytes.sg, observed October 2026, taking WP 17 AI Beginner as the entry plan. Where a cell says “not published”, that means we could not find it stated on their site and would rather leave a gap than guess.

What that buys on our side is a narrower machine. Each site runs in its own container with its own Unix user and its own MySQL database, on nginx page caching with a Redis object cache, PHP 8.3 or 8.4 chosen per site and MySQL 8.4, with Cloudflare in front for CDN and DDoS protection. Nightly malware scanning runs on every site. SFTP, WP-CLI, a database manager and free SSL on every domain are on all three plans, every new site comes up on a temporary address straight away, and any environment can be password protected while you work. The full list is on the pricing page, and the WooCommerce hosting page covers the shop case specifically.

What Moving Costs You

Your own afternoon, because the migration is yours to run. We have no migration team and would rather say so than advertise one we cannot staff. Exabytes will do the move for you. We will not.

The day goes like this. Create the site, and it comes up immediately on its own temporary address. Copy the Exabytes site onto that address with a migration plugin, or by hand over SFTP and WP-CLI if it is large. Then check it properly: forms, checkout, logins, the pages that earn money. Exabytes keeps serving your visitors throughout. When you are happy, point the domain’s www record here and close the old plan. The walkthrough is in moving your site.

Three things to plan for. Mailboxes do not come with you, because we host no mail at all, so move them to Google Workspace, Microsoft 365 or a mail host first and leave the MX records pointed there. A bare root domain cannot be pointed here, so you connect the www name and set URL forwarding at your registrar from the bare name to it. And if a domain is bundled into your Exabytes plan, check what it costs to renew on its own before you cancel the hosting.

Who Should Stay Put

If you have twenty small sites sharing one account, if your business email sits in the same control panel as your website, if you want a phone number and an account manager, or if you need a server physically inside Malaysia, stay with Exabytes. We host managed WordPress in Singapore and nothing else: no mail, no cPanel, no Plesk, no other languages, no phone line and no published uptime SLA. For a Malaysian site that means being served from outside the country, which is a real trade-off you should weigh rather than wave away. If you look after client sites, for agencies sets out where the line falls.

What To Do Next

1. Ask Exabytes in writing what your plan renews at on your billing cycle, since no renewal price is published, and which data centre your plan actually sits in.
2. Write down the price of the cycle you really pay, monthly, annual or three-year, rather than the figure on the plan card.
3. Create a site on Oxyforge and copy the Exabytes site onto its temporary address with moving your site. The move is your job; we do not do it for you.
4. Test forms, checkout and logins on the temporary address while Exabytes keeps serving your visitors.
5. Move your mailboxes first, then point the www record here and close the old plan. Choose a plan on the pricing page before you begin.